Shipping and returns


Australian Orders
All orders greater than 12 bottles are eligible for free shipping Australia wide.

International Orders
Due to laws and regulations we can only ship to Australia. If you are interested in an international order please email us. 

Returns 
Please choose wisely, as we do not normally offer refunds if you have simply changed your mind. 
​Where there is a manufacturing fault or an item is defective / not as described, you are entitled to an exchange or a full refund if a replacement is not available. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please get in touch via email at info@sivintners.com